Everything stops working when plugin/unplugin some usb drive

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goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Everything stops working when plugin/unplugin some usb drive

Post by goji »

Hello, i dunno if it's when pluging or unpluging my passport usb drive but when i open an everything window after that, it'll show 0, just like if you press ESC while it's analysing drives.. Hope i'm being clear? I use last x64 (on accurate 7 of course) version, i always had this issue AFAIR.

PS: Had an account here but couldn't find the ID back so i made this new one. Admin/mods,please pm me the user name so i can see my old messages..
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Ok thanks for the info but if i said pm that's cause i don't really need everyone to know all my nicks.. Now i understand you probably answered here cause you couldn't pm me. You can proceed deletion of the related information (or message), thanks.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Now i know exactly : the issue happens when i unplug an usb hard drive. No ideas?
therube
Posts: 4985
Joined: Thu Sep 03, 2009 6:48 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by therube »

What version of Everything?

What specific settings do you have set for that drive?
(Options | Indexes -> NTFS)
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

As 1st post stated, i use the lastest x64 version, which is 1.3.4.686 (x64) // In the NTFS section, everything is checked up except "USN Journal"
DavidGDFC
Posts: 40
Joined: Wed Sep 17, 2014 10:20 am

Re: Everything stops working when plugin/unplugin some usb d

Post by DavidGDFC »

Hi,

Some time ago, I opened a thread explaining I have the same problem. When I plug or unplug a USB hard drive, Everything sometimes crashes or doesn't update the list of files. Definitely, plugging and unplugging portable hard drives is a bit tricky and what I often do is close Everything before I plug or unplug a new drive.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

If that's the only solution, maybe there's a way to make a script on your desktop so that it kills & restart the apps with just a double clic? Otherwise i thought maybe the x86 version would work better (x64 versions often have troubles..) but i didn't try -yet-; did you? Waiting for dev words..
DavidGDFC
Posts: 40
Joined: Wed Sep 17, 2014 10:20 am

Re: Everything stops working when plugin/unplugin some usb d

Post by DavidGDFC »

Hi, goji,

I forgot to say that I'm using the 64-bit portable version. It shouldn't make any difference whether it's the portable version or the normal one, but I wonder if the problem has to do with that.

You said that sometimes making a programme 64-bit can cause problems, so I'm going to give the 32-bit portable version a try: I'll write again about my experience in a few days.

Regards!
DavidGDFC
Posts: 40
Joined: Wed Sep 17, 2014 10:20 am

Re: Everything stops working when plugin/unplugin some usb d

Post by DavidGDFC »

I forgot: I've run Everything as Administrator and I've also used the Everything service, with similar results.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

"therube" : No suggestions for us..? :(
therube
Posts: 4985
Joined: Thu Sep 03, 2009 6:48 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by therube »

Do you use "Safely Remove" on the drive?

Anything odd with the way that the drive is mounted? No special driver or anything like that running for it? An automated synchronization script?

Anything here, http://www.voidtools.com/support/everyt ... _shooting/ ?
DavidGDFC
Posts: 40
Joined: Wed Sep 17, 2014 10:20 am

Re: Everything stops working when plugin/unplugin some usb d

Post by DavidGDFC »

Hello, therube,

Thank you for your message!

Yes: I use "safely remove" on my drives (I suppose you refer to the tool on the Windows taskbar). In fact, sometimes I can't safely remove my drive unless I close Everything.

As far as I know, no odd ways to mount my drive or special drivers or scripts.

I've been using Everything x86 portable for a few days already and everything seems to be working fine, thought it's too soon tell.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

My drives are Western Digital Passport, they have encryption, though when they're removed, i do not see any differences with other drives..?
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Still no reply, colonel are you still alive?!
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

........................
DavidGDFC
Posts: 40
Joined: Wed Sep 17, 2014 10:20 am

Re: Everything stops working when plugin/unplugin some usb d

Post by DavidGDFC »

Hi,

After a few weeks using Everything in its 32-bit version, things are working fine, so maybe there's a problem with the 64-bit version.

I hope this can be dealt with in future updates.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Sorry but that's wrong, i also installed the x86 version and still have the same issue. I can't believe we get no more replies from devs..!!

PS: A keyboard shortcut/menu entry should be created to "reload database" as a workaround for the issue, while waiting for a definitive fix.
void
Developer
Posts: 16848
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by void »

Could you please send some debug output?
After the issue has occurred, what is displayed in the debug console?
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Sorry responding so late! I can't right clic/select text in the debug window :? How can i proceed?
therube
Posts: 4985
Joined: Thu Sep 03, 2009 6:48 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by therube »

Set the mouse cursor over the debug window title-bar, then right-click, Edit, Select All.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Code: Select all

Everything
Version 1.3.4.686 (x64)
Windows NT 6.1
Processors 4
IsAdmin 1
AppData 1
Service 0
WM_ACTIVATE 0000000000000001 0000000000000000, lastfocus 00000000002808c0, curre
nt focus 0000000000000000
WM_ACTIVATE 0000000000000000 0000000000000000, lastfocus 00000000002808c0, curre
nt focus 00000000002808c0
WM_ACTIVATE 0000000000000001 0000000000000000, lastfocus 00000000002808c0, curre
nt focus 0000000000000000
WM_ACTIVATE 0000000000000000 0000000000000000, lastfocus 00000000002808c0, curre
nt focus 00000000002808c0
WM_DEVICECHANGE 0000000000008006 000000000012fbb0
GUID_IO_VOLUME_LOCK
stop monitor dbh 000000000012fbb0
stop monitor 00000000002c4820
monitor thread exit
monitor cleanup
start all monitors (5)
open volume \\?\Volume{16ac3c8e-bcc0-11e3-868b-806e6f6e6963}
opened 848 0.000814
open volume \\?\Volume{d5a2a786-bcc6-11e3-b6c1-3c970e91e5de}
opened 840 0.000866
open volume \\?\Volume{948abec4-467b-11e4-9f59-806e6f6e6963}
opened 836 0.001072
open volume \\?\Volume{4b480ae6-be38-11e4-a763-f4b7e2ccbf6f}
opened 672 0.001708
WM_DEVICECHANGE 0000000000008006 000000000012fbb0
GUID_IO_VOLUME_DISMOUNT
stop monitor dbh 000000000012fbb0
stop monitor 00000000002c4820
monitor thread exit
monitor cleanup
start all monitors (5)
open volume \\?\Volume{16ac3c8e-bcc0-11e3-868b-806e6f6e6963}
opened 672 0.002168
open volume \\?\Volume{d5a2a786-bcc6-11e3-b6c1-3c970e91e5de}
folder Y:\ should be included (type)
create db...
opened 684 0.001343
open volume \\?\Volume{948abec4-467b-11e4-9f59-806e6f6e6963}
opened 852 0.001254
open volume \\?\Volume{4b480ae6-be38-11e4-a763-f4b7e2ccbf6f}
opened 696 0.002441
monitor thread exit
monitor cleanup
open volume \\?\Volume{16ac3c8e-bcc0-11e3-868b-806e6f6e6963}
opened 704 0.001128
WM_DEVICECHANGE 0000000000000007 0000000000000000
WM_DEVICECHANGE 0000000000008004 000000000012fbd0
WM_DEVICECHANGE 0000000000000007 0000000000000000
WM_DEVICECHANGE 0000000000000007 0000000000000000
WM_DEVICECHANGE 0000000000000007 0000000000000000
convert parent frn to parent pointers: 0.006962 seconds
open volume \\?\Volume{d5a2a786-bcc6-11e3-b6c1-3c970e91e5de}
opened 704 0.000946
WM_DEVICECHANGE 0000000000008004 000000000012fbd0
convert parent frn to parent pointers: 0.003522 seconds
open volume \\?\Volume{948abec4-467b-11e4-9f59-806e6f6e6963}
opened 704 0.001125
convert parent frn to parent pointers: 0.006407 seconds
open volume \\?\Volume{4b480ae6-be38-11e4-a763-f4b7e2ccbf6f}
opened 704 0.000922
convert parent frn to parent pointers: 0.000383 seconds
open volume \\?\Volume{9ce3ce4d-44b2-11e4-8e27-f4b7e2ccbf6f}
CreateFileW(): GetLastError(): 2: Failed to open volume \\?\Volume{9ce3ce4d-44b2
-11e4-8e27-f4b7e2ccbf6f}
opened -1 0.003599
failed to open volume \\?\Volume{9ce3ce4d-44b2-11e4-8e27-f4b7e2ccbf6f} 2
iserr
_DB_WAIT: _db_create_failed_proc waiting...
_DB_WAIT: _db_create_failed_proc waited 0.001765 seconds
Started debug after plug the disk, the just unplug and copy debug. Please tell me if it lets you identify the problem.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Hello, i'm coming for news!
void
Developer
Posts: 16848
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by void »

I am aware of the empty index issue.

Please try enabling Keep offline volumes.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Thanks, but why don't you had this option in the GUI settings window..?! What about your idea of make the offline files appear greyed?

Are you going to update with all that (and more, for example an import/export settings feature) soon? Hope so ^^

EDIT! Problem, the ini files keeps reseting itself! I closed the app before editing, yet it reset after a while..
therube
Posts: 4985
Joined: Thu Sep 03, 2009 6:48 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by therube »

> the ini files keeps resetting itself

Are you sure you fully exited Everything?
(Check Task Manager & verify that Everything is not running as an Application.)
[Don't know if the Everything.exe Process also needs to be stopped, but I would think not?]
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Man, i'm 200% sure since i did it many times! Just did it again now and i confirm, once everything is started again, after 2-3sec, ini is reset. BTW respond others questions too please ^^
void
Developer
Posts: 16848
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by void »

but why don't you had this option in the GUI settings window..?!
It was a last minute experimental option for Everything 1.3.
It will be enabled by default in Everything 1.4 with more control in the UI.
What about your idea of make the offline files appear greyed?
I like this idea, but maintaining what is online and what is offline is not practical at this stage.
Are you going to update with all that (and more, for example an import/export settings feature) soon?
When it's ready.
The ini files keeps reseting itself!
Please make sure Everything is not running when you modify the Everything.ini.
Please make sure "Store settings and data in %APPDATA%\Everything" is enabled from Tools -> Options -> General.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

As i told you, i did this way, and i tried many times. The option is set as you said. Just for you i tried again on another computer this time. Once again after restarted and after i type anything in search box, ini will reset!!
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Out of words? If it doesn't work for me, it should for you either, if we use same version. I saw in the tweak thread other people had ini reset issue, i assume it's everyone.
void
Developer
Posts: 16848
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by void »

Are you running different versions of Everything?
Running an older version may reset some ini settings for Everything 1.3.4.686.
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Not at all, i have only one installed and for +1year..
void
Developer
Posts: 16848
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by void »

Is it just one setting, or all settings?
Do you run Everything with different user accounts?
Do you sometimes run Everything without administrative privileges?
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Sorry..? Are you talking about the ini? It's just reset.. I don't recall running everything with another account; what do you mean by "without administrative privileges"? All my accounts are set as admin.
void
Developer
Posts: 16848
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by void »

Yes, sorry I was talking about the ini.
what do you mean by "without administrative privileges"?
Running Everything with a standard user account.

I thought running Everything across multiple user accounts might cause this issue, but I am unable to reproduce the issue you described.

Do you have any Everything.ini.tmp files?
Is your hard drive full?
Do you have any errors reported in your %APPDATA%\Everything\Errorlog.txt file?
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Everything.ini.tmp i had that when i tried to put the ini in read only mode to fix the reset issue (so it failed).

"db_volume_open_syncronous(): failed to open volume" i have these in error log. Drive ins't full!
goji
Posts: 22
Joined: Mon Jan 05, 2015 1:34 pm

Re: Everything stops working when plugin/unplugin some usb d

Post by goji »

Ok i found out what's happening.. Strange you didn't mention! Actually ini doesn't reset, "keep_missing_indexes=1" is just moved to another place (it doesn't stay in the end). So strange you didn't mention that, how couldn't you notice? :o Anyway it's all fine now i guess.. Hope update will be there soon ^^
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