Can't make anything work on this website

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joevoidtools
Posts: 2
Joined: Thu Apr 14, 2016 9:31 pm

Can't make anything work on this website

Post by joevoidtools »

First, it's almost impossible to register. The ID verification is not intelligibly written. After many, many failed efforts, I finally took a wild guess and wrote, "void search 7". The thing is, you make it sound as it we are supposed to enter some the RESULT of some mysterious and unexplained word search, because you do not quotate or italicize the word 'search".
In addition, you do not instruct the registrant to enter spaces between all 3 entries. It's an absolute mess; I've never ever seen these problems on any other website.
Next, for some reason, your system failed to register my user name. I made a screencap and filed it as I filled out your form, and I don't think I made a mistake. This website failure led to an entire wasted 1/2-hour, as I had to keep logging in to a particular e-mail acct. after each failed login attempt, over and over.
Then, once I finally got into your website, it kept accepting my registration and logins, then losing track of my I.D. and making me log in over an over an over on each page.
And my purpose in going to all these pages was an attempt to find out how to change my password, or anything at all in any profile that may possibly exist anywhere. I sure as hell, after wasting more time on your website than I have wasted on all other websites in the last five years all put together, can't find either one of those things. At all.
Yes, I did have javascript and cookies enabled. I have no problems with registration or anything else on any other websites. It's not me, actually, and it's not my machine. This website is a disaster.
therube
Posts: 4985
Joined: Thu Sep 03, 2009 6:48 pm

Re: Can't make anything work on this website

Post by therube »

User Control Panel - Profile
Edit Account Settings

That looks like it should handle your password, email.
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