Everything crashes when external USB HD is disconnected

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tutman
Posts: 19
Joined: Thu May 07, 2015 8:39 am

Everything crashes when external USB HD is disconnected

Post by tutman »

Hello and, before of anything, thank you for your fine, fine work!

To report that Everything crashes when I disconnect an external 4TB USB Hard Disk. When this happened, I got this DMP file:
https://www.dropbox.com/s/k34bcqagye93x ... 2.dmp?dl=1

If I keep the disk disconnected and try to run Everything, it crashes again. Got this second DMP file:
https://www.dropbox.com/s/p522ysbrueeh0 ... 4.dmp?dl=1

This keep happening until I delete 'everything.db' file and start Everything again, this time without any trouble.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything crashes when external USB HD is disconnected

Post by void »

Thanks for the debug logs.

The crash appears to be outside of Everything in ntdll.dll.

Could you please try the following:
  • In Everything, type in the following search and press ENTER:
    /allow_ntfs_open_file_by_id=0
Is the crash reproducible now?
tutman
Posts: 19
Joined: Thu May 07, 2015 8:39 am

Re: Everything crashes when external USB HD is disconnected

Post by tutman »

Hello Void,

I used /allow_ntfs_open_file_by_id=0 in the search box but nothing happened.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything crashes when external USB HD is disconnected

Post by void »

After typing in the search /allow_ntfs_open_file_by_id=0 and pressing ENTER, you should see /allow_ntfs_open_file_by_id=0 in the status bar for a couple seconds to confirm the operation.
tutman
Posts: 19
Joined: Thu May 07, 2015 8:39 am

Re: Everything crashes when external USB HD is disconnected

Post by tutman »

Yes, this happens but Everything does not crash.

Image
tutman
Posts: 19
Joined: Thu May 07, 2015 8:39 am

Re: Everything crashes when external USB HD is disconnected

Post by tutman »

Well, I didn't know if the search was expected to make Everything crash again or was something to modify Everything behavior so when I disconnect disks it does not crashes anymore. I had 2 disks connected and when I pulled the cables Everything didn't crash.

Thanks!

(What was the reason?)
tutman
Posts: 19
Joined: Thu May 07, 2015 8:39 am

Re: Everything crashes when external USB HD is disconnected

Post by tutman »

Hi again, Void.

Trying to connect the same external disk, I got a couple of crashes but eventually Everything started correctly. Here's the crashes dumps.

https://www.dropbox.com/s/ad87odaei88b3 ... 8.dmp?dl=1
https://www.dropbox.com/s/tsqwtgxbq6vt5 ... 8.dmp?dl=1
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything crashes when external USB HD is disconnected

Post by void »

Thanks for the dmp files.

The crash appears to occur when freeing excludes.

Are you using any regex: excludes?

Could you please send your %appdata%\Everything\Everything.ini to support@voidtools.com
tutman
Posts: 19
Joined: Thu May 07, 2015 8:39 am

Re: Everything crashes when external USB HD is disconnected

Post by tutman »

I'm not using REGEX at all. I've sent you the file you requested.

Thanks!
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