Intermittend Context Menu losses and crashes

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DocBean
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Intermittend Context Menu losses and crashes

Post by DocBean »

It used to be now and then, but it appears to be increasing. When I select a file in the results list, I use the Filemenu Tools Copy/Move To fuction in the Context menu to copy/move the file. It will copy/move, but the next time I right-click a file, a very different Context menu appears.
Everything 1.jpg
Everything 1.jpg (334.17 KiB) Viewed 3119 times
Everything 2.jpg
Everything 2.jpg (285.73 KiB) Viewed 3119 times
Also, sometimes Everything seems to crash after copying/moving. Especially after the Context menu gets shortened. There is a log file, 36MB.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Intermittend Context Menu losses and crashes

Post by void »

Thanks for the debug log, I've removed the link to protect your privacy.

The context menu issue occurs when the system is unable to find a file in the Everything result list. It could be the file is offline, or Everything missed a change to this file and it no longer exists. I couldn't see this exact issue in your debug log, usually there is a "ParseDisplayName exception" or "no menu" with error codes.

Could you please try forcing a rebuild, this may also help the crashing if the database is corrupted:
  • In Everything, from the Tools menu, click Options.
  • Click the Indexes tab on the left.
  • Click Force Rebuild.
  • Click OK.
therube
Posts: 4977
Joined: Thu Sep 03, 2009 6:48 pm

Re: Intermittend Context Menu losses and crashes

Post by therube »

Maybe this is similar to what I was seeing with, Context Menu Changes Based on File Type.
DocBean
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Re: Intermittend Context Menu losses and crashes

Post by DocBean »

It could be.

I've rebuilt the indexes, and it still happens.
void wrote: Wed Jun 26, 2019 9:05 amThe context menu issue occurs when the system is unable to find a file in the Everything result list.
If I move the files from the result list, the files reappear in the result list listing it's new location. So it's not that.
Everything 3.jpg
Everything 3.jpg (306.62 KiB) Viewed 3102 times
Everything 4.jpg
Everything 4.jpg (283.83 KiB) Viewed 3102 times
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Intermittend Context Menu losses and crashes

Post by void »

Thanks for the images.

Could you please send some debug output when right clicking a file after it has been moved?
  • In Everything, type in the following search and press ENTER:
    /debug
  • Move a file
  • Right click the moved file
  • What is shown in the Everything debug console?
To close the debug console:
  • In Everything, type in the following search and press ENTER:
    /debug
DocBean
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Re: Intermittend Context Menu losses and crashes

Post by DocBean »

I've captured the /debug output into a text file, and emailed it to you.

When I right-clicked the moved file, the abbreviated Context Menu appeared, and Everything crashed/closed when I selected the Everything icon in the system tray.
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