Everything freezes when "Updating database..."

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krkhnh
Posts: 5
Joined: Fri Mar 18, 2022 1:08 pm

Everything freezes when "Updating database..."

Post by krkhnh »

Hello. First time in this forum. Nice to meet you. I recently had a problem with Everything after long use.

The first symptom was that double-clicking the tray icon doesn't open Everything. So I tried ending Everything tasks I could find from Task Manager and then launched the app. After a few seconds, Everything freezes with "Updating database..." in the status bar. Waited a few minutes but no response. I tried this 3 times with the same result. No disk errors were found from Windows 10 disk scans.

I'm attaching a log file from
Everything.exe -debug-log
. Hope this helps with the troubleshooting.
Attachments
Everything Debug Log.7z
(3.17 KiB) Downloaded 308 times
NotNull
Posts: 5461
Joined: Wed May 24, 2017 9:22 pm

Re: Everything freezes when "Updating database..."

Post by NotNull »

krkhnh wrote: Fri Mar 18, 2022 1:25 pm Hello. First time in this forum. Nice to meet you.
Nice to meet you too :)

A couple of things in the debug log stood out to me:
Service 2
Make sure the service is correctly installed:
  • Go to Menu:Tools > Options > General
  • Click the Everything Service checkbox until it looks like this (so not like the little black squares at the bottom):
    2022-03-18 15_01_33-Window.png
    2022-03-18 15_01_33-Window.png (8.05 KiB) Viewed 6301 times
  • Click OK to accept
  • Accept UAC prompts
  • Done (?)
\\wsl$\Ubuntu..
Folder indexes are updated on a schedule, not real-time.
In Everything 1.4, this is a foreground process: your list of files becomes available *after* updating is done (that is where the "Updating database" comes from).
Updating can take a while. Give Everything some time to do it's magic :)


Does this solve your issue? (there might be more going on)
krkhnh
Posts: 5
Joined: Fri Mar 18, 2022 1:08 pm

Re: Everything freezes when "Updating database..."

Post by krkhnh »

Service 2
Tried to changed the setting as fast as I can before Everything froze. It still froze after I pressed OK in the Options dialog and accepted UAC prompts. I relaunched it but this time I waited a bit. Then this window popped up.
Clipboard01.jpg
Clipboard01.jpg (14.83 KiB) Viewed 6275 times
But this too got frozen after I pressed OK. I'll attach a log file of this.
\\wsl$\Ubuntu..
I uninstalled WSL since I'm not using it. But no differences were found.
Attachments
Everything Debug Log.7z
(2.84 KiB) Downloaded 256 times
void
Developer
Posts: 16773
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything freezes when "Updating database..."

Post by void »

Please try the following:
  • Terminate Everything from the Task Manager
  • In Windows Explorer, type in the following address and press ENTER:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Reinstall Everything:
    • Please make sure you check %APPDATA%\Everything for settings and data location.
    • Please make sure you check Install Everything Service for NTFS indexing.
krkhnh
Posts: 5
Joined: Fri Mar 18, 2022 1:08 pm

Re: Everything freezes when "Updating database..."

Post by krkhnh »

Had a problem when reinstalling. This error occurred.
Clipboard01.jpg
Clipboard01.jpg (9.41 KiB) Viewed 6265 times
Then "Completing Everything Setup" is shown saying the install is finished.

After that, I noticed
%APPDATA%\Everything\Everything.ini
file. I changed
folders="\\\\wsl$\\Ubuntu"
property from Everything.ini to
folders=
, just in case. Now it seems working normally. Maybe this setting was the root of this problem? I'll attach the log file after this change just to be sure.

I'll reply here if the problem is still found, but I guess it is fixed for now. Thank you!

BTW, even after this change, reinstalling is still not working as before.
Attachments
Everything Debug Log.7z
(39.68 KiB) Downloaded 223 times
Last edited by krkhnh on Sat Mar 19, 2022 1:40 am, edited 1 time in total.
void
Developer
Posts: 16773
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything freezes when "Updating database..."

Post by void »

Removing the wsl folder doesn't explain why Everything is not responding.
Deleting your Everything.db from above should fix the long "Updating database..." issue.


Error 32 means Everything is busy or the Everything Service is busy.

To fix this issue:
  • Uninstall Everything
  • Restart your PC
  • Re-install Everything
krkhnh
Posts: 5
Joined: Fri Mar 18, 2022 1:08 pm

Re: Everything freezes when "Updating database..."

Post by krkhnh »

If I uninstall, will I lose my custom filters?
void
Developer
Posts: 16773
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything freezes when "Updating database..."

Post by void »

Yes, please make a backup of %APPDATA%\Everything

The filters.csv file contains all your custom filters.
krkhnh
Posts: 5
Joined: Fri Mar 18, 2022 1:08 pm

Re: Everything freezes when "Updating database..."

Post by krkhnh »

Done. Thank you for your support :D
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