Everything freezes when "Updating database..."

[krkhnh]

Hello. First time in this forum. Nice to meet you. I recently had a problem with Everything after long use.

The first symptom was that double-clicking the tray icon doesn't open Everything. So I tried ending Everything tasks I could find from Task Manager and then launched the app. After a few seconds, Everything freezes with "Updating database..." in the status bar. Waited a few minutes but no response. I tried this 3 times with the same result. No disk errors were found from Windows 10 disk scans.

I'm attaching a log file from

Everything.exe -debug-log

. Hope this helps with the troubleshooting.

[NotNull]

Hello. First time in this forum. Nice to meet you.

Nice to meet you too

A couple of things in the debug log stood out to me:

Service 2

Make sure the service is correctly installed:

• Go to Menu:Tools > Options > General
• Click the Everything Service checkbox until it looks like this (so not like the little black squares at the bottom):

  

  2022-03-18 15_01_33-Window.png (8.05 KiB) Viewed 6263 times

• Click OK to accept
• Accept UAC prompts
• Done (?)

\\wsl$\Ubuntu..

Folder indexes are updated on a schedule, not real-time.
In Everything 1.4, this is a foreground process: your list of files becomes available *after* updating is done (that is where the "Updating database" comes from).
Updating can take a while. Give Everything some time to do it's magic


Does this solve your issue? (there might be more going on)

[krkhnh]

Service 2

Tried to changed the setting as fast as I can before Everything froze. It still froze after I pressed OK in the Options dialog and accepted UAC prompts. I relaunched it but this time I waited a bit. Then this window popped up.

Clipboard01.jpg (14.83 KiB) Viewed 6237 times

But this too got frozen after I pressed OK. I'll attach a log file of this.

\\wsl$\Ubuntu..

I uninstalled WSL since I'm not using it. But no differences were found.

[void]

Please try the following:

• Terminate Everything from the Task Manager
• In Windows Explorer, type in the following address and press ENTER:
  %LOCALAPPDATA%\Everything
• Delete your Everything.db
• Reinstall Everything:
  • Please make sure you check %APPDATA%\Everything for settings and data location.
  • Please make sure you check Install Everything Service for NTFS indexing.

[krkhnh]

Had a problem when reinstalling. This error occurred.

Clipboard01.jpg (9.41 KiB) Viewed 6227 times

Then "Completing Everything Setup" is shown saying the install is finished.

After that, I noticed

%APPDATA%\Everything\Everything.ini

file. I changed

folders="\\\\wsl$\\Ubuntu"

property from Everything.ini to

folders=

, just in case. Now it seems working normally. Maybe this setting was the root of this problem? I'll attach the log file after this change just to be sure.

I'll reply here if the problem is still found, but I guess it is fixed for now. Thank you!

BTW, even after this change, reinstalling is still not working as before.

[void]

Removing the wsl folder doesn't explain why Everything is not responding.
Deleting your Everything.db from above should fix the long "Updating database..." issue.


Error 32 means Everything is busy or the Everything Service is busy.

To fix this issue:

• Uninstall Everything
• Restart your PC
• Re-install Everything

[krkhnh]

If I uninstall, will I lose my custom filters?

[void]

Yes, please make a backup of %APPDATA%\Everything

The filters.csv file contains all your custom filters.

[krkhnh]

Done. Thank you for your support