suddenly, ET stops indexing C: drive :(

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stevensan1984
Posts: 2
Joined: Thu Feb 09, 2023 4:05 pm

suddenly, ET stops indexing C: drive :(

Post by stevensan1984 »

i have 2 drives, C and D. ET used to do both wonderfully. then recently, it stopped doing C and only did D. i've tried re-installing, 32 bit vs. 64 bit, trying different settings (toggling the service, run as admin, etc. etc), nothing has worked.

today, i used /debug_log and generated logs for indexing two cases: only D and then only C to see what the diffs were. here's what i found:

for only C, i see this:
2023-02-09 10:45:28.210: ntfs index: 0 folders, 0 files

whereas for only D, i see:
2023-02-09 10:43:34.878: ntfs index: 91731 folders, 568904 files
and then a bunch of "multithreaded sort" lines, that i don't see in the C case at all.

i don't see any diffs before that. they both have 1 error like this:
CreateFileW(): GetLastError(): 5: Failed to open volume \\?\Volume{removed for privacy}

so, what could be going on here?
raccoon
Posts: 1017
Joined: Thu Oct 18, 2018 1:24 am

Re: suddenly, ET stops indexing C: drive :(

Post by raccoon »

Do you get the same problem with Everything 1.5?
void
Developer
Posts: 16897
Joined: Fri Oct 16, 2009 11:31 pm

Re: suddenly, ET stops indexing C: drive :(

Post by void »

The Everything Service is most likely not running.

Please make sure Everything is installed correctly and running as a standard user:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.
Please try forcing a rebuild:
  • In Everything, from the Tools menu, click Options.
  • Click the Indexes tab on the left.
  • Click Force Rebuild.
  • Click OK.
Please let me know if the issue persists.
stevensan1984
Posts: 2
Joined: Thu Feb 09, 2023 4:05 pm

Re: suddenly, ET stops indexing C: drive :(

Post by stevensan1984 »

raccoon wrote: Thu Feb 09, 2023 11:42 pm Do you get the same problem with Everything 1.5?
i just tried it, with all recommended settings. it says "Scanning Windows (C:)", but it is stuck on 33%. i saw this happen before, with 1.4.

i will try void's steps next.
void
Developer
Posts: 16897
Joined: Fri Oct 16, 2009 11:31 pm

Re: suddenly, ET stops indexing C: drive :(

Post by void »

stuck on 33%.
There might be a drive issue.

Please check your drives for errors:
  • Please backup anything important on your drive before checking it for errors.
  • In Windows Explorer, right click your drive and click Properties.
  • Click the Tools tab.
  • Click Check now...
  • Click Start
  • If prompted to schedule a scan on the next restart, click Yes.
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