Search shows 2 versions of same document

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gazmoz17
Posts: 44
Joined: Thu Jun 10, 2021 10:40 am

Search shows 2 versions of same document

Post by gazmoz17 »

Hi,

When searching (mostly excel files in my use case) I have 2 instances of the same file each time as a returned search?

Any help much appreciated.
Search duplication.PNG
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void
Developer
Posts: 16745
Joined: Fri Oct 16, 2009 11:31 pm

Re: Search shows 2 versions of same document

Post by void »

Please remove your G: drive and C: drive under Tools -> Options -> Folders.

These volumes are already included under Tools -> Options -> FAT/NTFS.
gazmoz17
Posts: 44
Joined: Thu Jun 10, 2021 10:40 am

Re: Search shows 2 versions of same document

Post by gazmoz17 »

Dont know if this area is related:
Index.PNG
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void
Developer
Posts: 16745
Joined: Fri Oct 16, 2009 11:31 pm

Re: Search shows 2 versions of same document

Post by void »

Please try removing the following folders from Tools -> Options -> Folders:
  • C:\Windows.old\Users\john
  • G:\My Drive\Shared
gazmoz17
Posts: 44
Joined: Thu Jun 10, 2021 10:40 am

Re: Search shows 2 versions of same document

Post by gazmoz17 »

Hi,

Thanks for prompt response....despite very quick reply I've clicked force rebuild 🤦‍♂️ just as a guess.

As soon as thats finished I'll do your step below 👍
gazmoz17
Posts: 44
Joined: Thu Jun 10, 2021 10:40 am

Re: Search shows 2 versions of same document

Post by gazmoz17 »

Or is possible to stop this force rebuild?
void
Developer
Posts: 16745
Joined: Fri Oct 16, 2009 11:31 pm

Re: Search shows 2 versions of same document

Post by void »

Terminate Everything and restart Everything.
gazmoz17
Posts: 44
Joined: Thu Jun 10, 2021 10:40 am

Re: Search shows 2 versions of same document

Post by gazmoz17 »

Hi,

Done and its resolved the search duplication thanks.
Remaining folders.PNG
Remaining folders.PNG (11.36 KiB) Viewed 1612 times
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