Search shows 2 versions of same document

[gazmoz17]

Hi,

When searching (mostly excel files in my use case) I have 2 instances of the same file each time as a returned search?

Any help much appreciated.

Search duplication.PNG (44.49 KiB) Viewed 969 times

[void]

Please remove your G: drive and C: drive under Tools -> Options -> Folders.

These volumes are already included under Tools -> Options -> FAT/NTFS.

[gazmoz17]

Dont know if this area is related:

Index.PNG (45.91 KiB) Viewed 965 times

[void]

Please try removing the following folders from Tools -> Options -> Folders:

• C:\Windows.old\Users\john
• G:\My Drive\Shared

[gazmoz17]

Hi,

Thanks for prompt response....despite very quick reply I've clicked force rebuild just as a guess.

As soon as thats finished I'll do your step below

[gazmoz17]

Or is possible to stop this force rebuild?

[void]

Terminate Everything and restart Everything.

[gazmoz17]

Hi,

Done and its resolved the search duplication thanks.

Remaining folders.PNG (11.36 KiB) Viewed 955 times